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If you would like to add the option to dial another extension or return to an operator or auto attendant...
March 3rd, 2025 596 views 0 likes
Using SNAPmobile iOS SNAPmobile iOS is a softphone with portal capabilities including a SIP softphone, contact management, answering rule management,...
April 9th, 2025 1123 views 0 likes
Using SNAPmobile Android Written by Client Support | Last published at: October 31, 2024 SNAPmobile Android is a softphone with...
April 9th, 2025 930 views 0 likes
Introduction VIP Mobile is a mobile app that you log into using your iPhone or Android device, and functions as...
September 12th, 2025 446 views 0 likes
Introduction The VIP Web Phone allows the user to utilize their computer as a “soft phone” to make and receive...
October 24th, 2025 242 views 0 likes
Introduction Accessing your voicemail and voicemail settings can be done from several areas including your desk phone, mobile app, web...
October 29th, 2025 240 views 0 likes
Introduction If you are using a desk phone with your Crexendo environment, you have several features and functions at your...
November 6th, 2025 354 views 0 likes
Introduction The VIP Portal for Users is a web-based tool that is available to be used to access your own...
November 6th, 2025 178 views 0 likes
Introduction This guide illustrates how to use SNAPbuilder to change the feature and line buttons on your Crexendo desk phone. ...
November 6th, 2025 213 views 0 likes
Introduction This guide contains the procedures to use the faxing features on the VIP Platform for both inbound and outbound...
November 6th, 2025 430 views 0 likes
Introduction The Crexendo VIP Group Messaging provides the platform for your business to send and receive SMS/MMS to/from your clients...
December 11th, 2025 157 views 0 likes
Who is this Guide For? All Users (with access to Crexendo VIP Portal for Managers and SNAP Builder.) Goal Create...
December 29th, 2025 98 views 0 likes
Who is this Guide For? Admins / Marketing users who manage Contacts and Lists in Business Marketing Messaging Prerequisites Access...
December 31st, 2025 73 views 0 likes
Who is this Guide For? All Users sending SMS from the MessageMedia web platform Prerequisites You can sign in to...
December 31st, 2025 81 views 0 likes
Who is this Guide For? All users who send campaigns in Business Marketing Messaging Anyone who needs help understanding campaign...
January 5th, 2026 58 views 0 likes
Who is this Guide For? Admins / Marketing users who send bulk SMS campaigns Users with access to the Business...
January 5th, 2026 59 views 0 likes
Who is this Guide For? All Users who need to send images, PDFs, or contact cards via MMS Prerequisites Access...
January 5th, 2026 54 views 0 likes
Who is this Guide For? All Users Prerequisites You are signed in to the Crexendo messaging application. You have access...
January 9th, 2026 52 views 0 likes
Who is this Guide For? All Users What You’ll Learn How to navigate the Conversations page How to start, archive,...
January 9th, 2026 45 views 0 likes
Who is this Guide For? All Users (Contacts access required) Supervisors/Admins (Bulk actions like Delete All Contacts, if enabled) What...
January 9th, 2026 48 views 0 likes
Who is this Guide For? Crexendo customers using VIP Group Messaging All Users with access to VIP Group Messaging What...
January 12th, 2026 38 views 0 likes
Who is this Guide For? All Users with access to Crexendo VIP Group Messaging Blasts Users who need to segment...
January 12th, 2026 34 views 0 likes
Who is this Guide For? All Users with access to Crexendo messaging Users who want faster replies, away messages,...
January 12th, 2026 33 views 0 likes
Who is this Guide For? All Users with access to Crexendo VIP Group messaging campaigns Users who want to...
Who is this Guide For? All Users with access to Crexendo VIP Group Messaging Users sending marketing messages, staff...
January 12th, 2026 43 views 0 likes
Who is this Guide For? All Users with access to Crexendo VIP Group Messaging Users who want to schedule 1:1...
Who is this Guide For? All Users using Crexendo Business Marketing Messaging features that include Automations Teams who want...
January 13th, 2026 35 views 0 likes
Who is this Guide For? All Users with access to VIP Group Messaging Prerequisites You are signed in to the...
January 9th, 2026 43 views 0 likes
Understanding Automation Conditions Who is this Guide For? All users with access to Crexendo Business Marketing Messaging Prerequisites Access to...
January 14th, 2026 30 views 0 likes
Overview A Group (Shared) Voicemail Box is a dedicated voicemail “mailbox” that multiple users can monitor. This guide shows...
January 21st, 2026 108 views 0 likes