Please fill out the contact form below and we will reply as soon as possible.
This feature will allow customers to sign in to hotdesking devices and see the line keys update with their current...
February 26th, 2025 499 views 0 likes
Introduction: This guide provides the steps for a Reseller to change a customer's Time Frames such as Business Hours, Holidays,...
October 15th, 2025 130 views 0 likes
Introduction: This guide provides the steps for a Reseller to access a customer's Voice AI Studio Steps: Login to...
October 15th, 2025 110 views 0 likes
If you would like to add the option to dial another extension or return to an operator or auto attendant...
March 3rd, 2025 459 views 0 likes
Introduction VIP Mobile is a mobile app that you log into using your iPhone or Android device, and functions as...
September 12th, 2025 262 views 0 likes
Introduction The VIP Web Phone allows the user to utilize their computer as a “soft phone” to make and receive...
October 24th, 2025 100 views 0 likes
Introduction Accessing your voicemail and voicemail settings can be done from several areas including your desk phone, mobile app, web...
October 29th, 2025 116 views 0 likes
Introduction If you are using a desk phone with your Crexendo environment, you have several features and functions at your...
November 6th, 2025 159 views 0 likes
Introduction The VIP Portal for Users is a web-based tool that is available to be used to access your own...
November 6th, 2025 99 views 0 likes
Introduction This guide illustrates how to use SNAPbuilder to change the feature and line buttons on your Crexendo desk phone. ...
November 6th, 2025 112 views 0 likes
Introduction This guide contains the procedures to use the faxing features on the VIP Platform for both inbound and outbound...
November 6th, 2025 172 views 0 likes
Introduction: The Users section of the VIP Portal for Managers gives you the ability to manage your users in one...
July 16th, 2025 495 views 0 likes
How to Create a Ring Group Ring Groups can be created to call specific extensions at the same time. This...
July 28th, 2025 193 views 0 likes
For a video demonstration, go to: https://www.youtube.com/watch?v=YJ7DjUW3pAU&list=PLXADOltuavV9jC_HL7NiOiBoKA9VZIBxm&index=9 To add a shared contact that will be shared in all user’s...
July 28th, 2025 196 views 0 likes
Introduction Conference Bridges are a great way of meeting via telephone. This guide contains all the information necessary to operate...
July 28th, 2025 262 views 0 likes
Introduction Auto Attendants (AA) act as a main menu for callers. The menu can be the first step in your...
July 28th, 2025 257 views 0 likes
Introduction Call Queues can be used to route calls to specific groups of users in your domain. The queue places...
July 31st, 2025 349 views 0 likes
Introduction Time Frames are set periods of time that you want your phone system to follow. This could include scenarios...
August 4th, 2025 210 views 0 likes
Introduction Crexendo VIP Portal allows you to add customized hold music and messages to your call queues for your customers. ...
August 13th, 2025 282 views 0 likes
Introduction The Inventory section of your Crexendo Portal provides the Office Manager an organized list of your domain’s direct dial...
August 25th, 2025 186 views 0 likes
Introduction The Call History section of the VIP Portal shows any calls to and from the domain or to and...
September 3rd, 2025 164 views 0 likes
Introduction: In the Call History section of the VIP Portal, administrators can block calls coming to the domain. In the...
September 3rd, 2025 151 views 0 likes
Introduction Crexendo VIP Voice Studio enables you to create professional welcome greetings, auto-attendant, IVR (Interactive Voice Response), and call menu...
September 5th, 2025 151 views 0 likes
Introduction Call Center for Supervisors gives a call queue supervisor the ability to access Call Center for queue analytics, the...
September 8th, 2025 160 views 0 likes
Introduction VIP Analytics is a tool designed for Office Managers and Call Center Supervisors to keep your team up to...
September 8th, 2025 219 views 0 likes
Introduction VIP Call Center gives you the ability to gather data on queues and agents in your Crexendo VIP environment....
September 8th, 2025 141 views 0 likes
Introduction The VIP Portal provides the option to record calls that occur in your domain. These recordings can be used...
September 9th, 2025 276 views 0 likes
September 11th, 2025 290 views 0 likes
September 11th, 2025 287 views 0 likes
Introduction This document contains a brief overview of the VIP SMS or text messaging capabilities in your VIP Crexendo environment. ...
October 27th, 2025 165 views 0 likes
Introduction The Crexendo VIP HD Platform delivers rich High-Definition video meetings for one-on-one sessions, team meetings, and webinars for up...
October 28th, 2025 96 views 0 likes
Introduction The Attendant Console is a valuable tool if you regularly transfer calls within your business. This guide contains a...
October 29th, 2025 84 views 0 likes
Introduction In the Crexendo VIP platform, each user has a “User Scope” or user license that dictates which Crexendo features...
October 31st, 2025 86 views 0 likes
Introduction Microsoft Teams can be utilized to make and receive calls on a personal computer or by using the Microsoft...
Introduction The Crexendo VIP Group Messaging provides the platform for your business to send and receive SMS/MMS to/from your clients...
December 11th, 2025 32 views 0 likes